Many drivers, such as the keyboard driver, come with your Microsoft
®
Windows
®
operating system. You may need to install drivers if you:
l Upgrade your operating system.
l Reinstall your operating system.
l Connect or install a new device.
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.
Windows XP
1. Click Start® Control Panel.
2. Under Pick a Category, click Performance and Maintenance, and click System.
3. In the System Properties window, click the Hardware tab, and click DeviceManager.
Windows Vista
1. Click the Windows Vista start button , and right-click Computer.
2. Click Properties® Device Manager.
Scroll down the list of devices and check for an exclamation point (a circle with a [!]) next to the device name. If an exclamation point is next to the device
name, you may need to reinstall the driver or install a new driver (see Reinstalling Drivers and Utilities).
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed
version.
Windows XP
1. Click Start® My Computer® Properties® Hardware® Device Manager.
2. Right-click the device for which the new driver was installed and click Properties.
3. Click the Drivers tab® Roll Back Driver.
Windows Vista
1. Click the Windows Vista start button , and right-click Computer.
2. Click Properties® Device Manager.
3. Right-click the device for which the new driver was installed and click Properties.
4. Click the Drivers tab® Roll Back Driver.
If Device Driver Rollback does not resolve the problem, use System Restore (see Restoring Your Operating System) to return your computer to the operating
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